Brad Briner’s baby step on AI could spark a giant leap for N.C. government
AI won’t fix everything, but it can fix a lot of government busywork. The State Treasurer just proved it.
If you’re in the business world, what State Treasurer Brad Briner just did with AI already feels a little quaint.
His office ran a 12-week pilot with OpenAI to see whether ChatGPT could help with government tasks like summarizing long documents, rewriting emails, and spotting inconsistencies in data. You can read the official report here. The results were promising: Productivity improved and employees liked it.
Yes, it was basic. But it was also leadership.
North Carolina’s state government is always years behind the private sector in adopting even the most straightforward tech. And to be clear, AI isn’t a magic bullet. But it is good at some things that humans spend a lot of time on:
Matching up documents with requirements
Answering questions quickly based on documents or laws
Spotting differences between two versions
Writing simple summaries and doing quick research
That alone can save hours of tedious work, and it’s only going to get better.
